Privacy Policy

Privacy Policy

Introduction

Welcome to https://fat-reduction-with-coolsculpting.storysurge.net (hereafter referred to as ‘Fat Reduction with CoolSculpting’, ‘we’, or ‘our’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, services, or websites linked from our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these separately.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications as an authorized user.
  • During your visits to our websites, including any interactions with linked pages or resources.
  • If you subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which include but are not limited to:

Account and User Information:

  • Username or unique identifier
  • Contact details (email, phone number)
  • Address

Payment and Financial Details:

  • Payment card information
  • Billing address
  • Transaction history
  • Financial records

Purchase and Order Data:

  • Product/service purchases made on our platform
  • Purchase frequency
  • Order status and tracking information

Device Identifiers:

  • Mobile device ID (for app users)
  • IP addresses
  • Browser type and version

Location Data:

  • Geographic location data when you use our services or interact with our content

Feedback and Communication:

  • Comments, reviews, and feedback submitted by users
  • Responses to customer support inquiries

Social Media Information:

  • User profiles and content shared from social media platforms (if connected through our accounts)

Product Engagement Data:

  • Interactions with our products or services, including usage patterns and preferences

We collect this data through various means:

  • Direct user input when creating an account or filling out forms.
  • Automated systems tracking user interactions on our websites and applications.
  • Third-party providers who offer their services through our platform, providing us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience while using our website and services:

Types of Cookies:

  • Strictly Necessary Cookies: These ensure basic functions, like login sessions and page navigation.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track site usage and performance, helping us improve our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Data Retention and Deletion

We store personal data as necessary for the following purposes:

  • Fulfilling contractual obligations (e.g., processing orders)
  • Complying with legal requirements (as outlined in our privacy policy)
  • Providing customer support
  • Enhancing, personalizing, or understanding user experience

Once the data is no longer needed for these purposes, it will be securely deleted or anonymized to protect your privacy.

Security Measures

We have implemented robust security procedures to safeguard your personal information:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processors who adhere to industry standards.
  • Regularly testing and updating our security protocols.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from them.

Your Data Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your relationship with us.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as required by applicable law.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to our Data Protection Officer:

We regularly update this Privacy Policy to reflect changes in our practices and for legal compliance. We encourage users to review this policy periodically.